Flamingoat Ltd handle personal data in strict confidence. The information we hold will only be used for Flamingoat Ltd to contact you and to provide you with the service(s) you have requested from us.
Flamingoat Ltd is a website and graphic design company registered in England (Company Number 7270202) located at 10 Thirlmere Road, Wigston, leicestershire, LE18 3RR. Flamingoat Ltd can be contacted using by calling 0116 4888 532 or emailing us on our Contact Us page.
Flamingoat Ltd only collects personal data from customers or potential customers in order to be able to provide them with specifically requested service(s). Examples of service(s) include but are not limited to design of a logo, business card, website, leaflet, letterhead etc. purchasing and registering of domain name(s) or SSL certificates, setting up and managing email accounts, hosting websites etc. Flamingoat Ltd do not use personal data for direct marketing purposes and only share personal data with third parties when this is necessary to complete the tasks requested. Examples of this include but are not limited to registering a domain name or having artwork professionally printed and delivered direct to a customer. It is not compulsory for anyone to share any personal information with Flamingoat Ltd, however without certain personal data we may not be able to carry out the service(s) required and customers would be advised if this were the case. By providing Flamingoat Ltd with your data, you warrant to Flamingoat Ltd that you are over 18 years of age.
Flamingoat Ltd identifies ‘Consent’ as the lawful basis for processing of personal data. Flamingoat Ltd will ask customers to complete the Client Agreement before the first project is undertaken. The Client Agreements provides a record of personal data initially supplied. Flamingoat Ltd will then contact customers to ask for any additional personal data that is required to complete a project, for example additional names and contact details required to setup business cards or a delivery address for printed items. If data is provided in verbally or in writing then it is assumed Flamingoat Ltd have consent to hold and process this data as necessary to complete the projects required.
The personal data that Flamingoat Ltd collects and holds varies depending on the individual customer and the work required. It can include but is not limited to any combination of the following: customer names, business names, email addresses, telephone numbers, FTP login details, control panel login details for web hosting and domain names, email login details, email conversations, emails in active email accounts, website cookies, SSL certificates, IP addresses, postal addresses, company numbers, company logos, photographs, design work produced – held digitally and in some cases in printed format as well, customer testimonials about Flamingoat Ltd., copies of current and old website files and databases. Flamingoat Ltd will store your personal data until we deem it no longer relevant or necessary or you ask us to delete the data.
If you feel any personal data held by Flamingoat Ltd is incorrect then you have the right to contact Flamingoat Ltd and request that it be corrected. You can do this by sending an email to design[at]flamingoat.co.uk or calling 0116 4888 532.
When subject access requests are made, Flamingoat Ltd aim to supply the data requested within 72 hours however this could take up to a maximum of 30 days.
Personal data held by Flamingoat Ltd is held on password protected computers and other password protected devices or stored in a locked filing cabinet or safe.
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